MulticastDiscoveryApp.exe
This application will test your
network to see if 1UControl can
Multicast across your Router or
switch.
How to:
1) To Use: Place this exe on 2
PC's that have a router or
switch between them.
1a) Close the 1UClient.exe if it
running on the PC under test. (
hit Cntrl+Alt+Delete and look in
the processes for 1UClient.exe
and close it if it's running)
2) Have an assistant click
"Start Manual"
3) in the Screens you will see 1
That you are broadcasting
locally and the other window
will display any clients that
are broadcasting on the network.
4) If any clients are found they
will be listed in the Discovered
Window. these Units are working
properly.
Problem: 429 ActiveX errorCause: The
DAO Database Engine did not register
properly on the Install.
Solution: Manually register the DLL into
the registry.
1) Open Explorer and go to:
C:/program files>Common files Microsoft
Shared>DAO >DAO350.dll
2) Right click on the DAO350.dll and
open with Regsver32. *Special Note for
Vista:
check run all users XP2.
Problem:
1UControl not connecting to
1UAdmin on the networkSet
the "AdminIP" address in the
(Administrator Settings
parameter) of the Local
1UControl Software and
restart the software.
This IP-Value must be the IP
Address that the
Administrator Software
resides on.
Note: for the Client System
to be enabled for the
Administrator System the
"Enable Admin" Parameter
must also be set to TRUE.
Problem: 1UAdmin
can't see a Client on the
network
Check the
Following:
1) Check Your Router/Switch can
pass Multicast packets on IP
239.255.250.251 Port 9132
2) Check The TTL setting is at
least 64 in the Progconfig.ini
file
3) Check the IP's of the
1U-Client systems for ip
duplication or conflicts
4) Check that the 1UClient.exe
Server is running in the
processes on the Clients PC
4) Check that each room setup
(Profile) has a different "Room
Name" ...
If you set up 2 rooms with the
same Building name and the same
Room Name the ADmin will not see
them ... All Systems may have
the same Building Name but not
the same room name. Also if you
change a room-name the software
must be re-started to take
effect.
1UControl uses the Following IP
and port for Admin to 1UClient
communications:
Multicast IP = 239.255.250.251
Multicast Port = 9132
Problem: 1UControl
locks-up when opening the
System-Admin Properties Tab:
This
problem has found to be caused
by using 800x600 screen
resolution, 1UControl must be
run at 1024x768 or higher screen
resolution. Change your screen
resolution and restart the
software.
Trouble-Shooting Information: